We are paid by some retailers featured on our service when a member makes a purchase. When you click through to a retailer, your browser may be redirected via an affiliate network that drops a cookie on your device to track the referral. The retailer then sends us information about your purchase. No personal information such as your name or email address is involved in this process. We do not drop the affiliate network cookie ourselves; we are providing this notice for transparency before you make a transaction.
These terms apply when you buy or use a digital shopping card ("Shopping Cards") from Blue Light Card Ltd, a company registered in England whose registered office is at Charnwood Edge Business Park Syston Road, Cossington, Leicester, Leicestershire, England, LE7 4UZ ("Blue Light Card", "we", "us", "our").
By buying or using a Shopping Card, you agree to the following terms. If you don't agree, please don't buy or use the Shopping Cards.
We may change these terms from time to time by giving you reasonable notice. If a change materially affects your rights, we will give you at least 30 days' notice before it takes effect.
Shopping Cards are subject to availability. We, or someone else, may limit how many you can buy, reject your order, or stop offering certain Shopping Cards at any time. You can buy and view Shopping Cards on our website (link) and through the Blue Light Card app. Most Shopping Cards can be bought and topped-up for amounts between £10 and £5,000.
The value of your Shopping Card or top-up will be charged to your chosen method of payment. If your payment doesn't go through, your order or top-up may be cancelled. We're not responsible for payment issues – you'll need to sort those out with your payment provider.
Shopping Cards are redeemable with third party retailers ("Provider"). Each Shopping Card is subject to the Provider's own terms. Providers (and not Blue Light Card) are responsible for how their Shopping Cards work and how you may use them.
We aim to deliver your Shopping Card within a few minutes of your order confirmation. Most arrive within 5 minutes. If you haven't received your Shopping Card within 24 hours, please contact us at support.
If you have not viewed your Shopping Card within 14 days of purchase (the "Cooling Off Period"), you can cancel your order – no reason needed. Raise a ticket at support to cancel.
If your Shopping Card is lost before you've used it, let us know as soon as possible. We'll try to replace the Shopping Card, but only if the Provider allows it.
If your Shopping Card is lost, stolen, damaged, or doesn't work, contact us at support with proof of purchase.
We may cancel a Shopping Card or refuse a top-up, or refuse to cancel, refund or exchange a Shopping Card, if we suspect fraud, misconduct or any breach of these terms.
These terms are governed by English law, and both you and Blue Light Card will only bring legal proceedings in connection with these terms in English courts.
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